Terms & Conditions

1. Introduction

Welcome to YS 2 ENTERPRISE. By accessing and using our website, you agree to comply with the following Terms & Conditions. Please read them carefully before making any purchases.

2. Products & Pricing

2.1 Our company sells automotive-related products, including but not limited to car accessories, diagnostic tools, chargers, and other equipment.
2.2 Prices are listed in Malaysian Ringgit (MYR) and are subject to change without prior notice.
2.3 In case of pricing errors due to system issues or human mistakes, we reserve the right to cancel or modify an order and inform the customer accordingly.

3. Orders & Payments

3.1 All orders are processed only after full payment is received.
3.2 Once an order is confirmed, it cannot be canceled or modified except in special cases.

4. Shipping & Delivery

4.1 We offer courier and postal service as our delivery methods and aim to ship orders within 3 to 7 business days.
4.2 Shipping times may vary depending on third-party logistics providers, and we are not responsible for any delivery delays.
4.3 If the shipping address provided by the customer is incorrect and results in a failed delivery, we are not liable for any losses.

5. Returns & Refunds

5.1 Returns are accepted only under the following conditions:

  • The product is defective or damaged upon arrival.
  • A return request is made within 3 days of purchase.
  • The product is unused and in its original packaging.
    5.2 Returns due to personal reasons (e.g., change of mind, incorrect order) may incur additional fees.
    5.3 Refunds will be processed within 14 business days after receiving the returned item and will be issued via the original payment method.

6. Warranty & Liability

6.1 Some products come with a manufacturer’s warranty, as stated on the product details page.
6.2 To the maximum extent permitted by law, we are not liable for any direct or indirect damages resulting from the use of our website or products.

7. Intellectual Property

7.1 All content on this website, including but not limited to images, text, trademarks, and logos, is protected by copyright. Unauthorized use is strictly prohibited.
7.2 Customers are not permitted to copy, sell, or modify any content from our website without permission.

8. Privacy Policy

8.1 We are committed to protecting our customers’ personal information. Any data collected will only be used for order processing and will not be shared with third parties.

9. Governing Law & Dispute Resolution

9.1 These Terms & Conditions are governed by the laws of Malaysia. Any disputes shall be resolved in Malaysian courts.
9.2 In case of any disputes, both parties agree to first attempt to resolve the matter amicably.

10. Contact Us

For any inquiries, please contact us:
📍 Address: 22A LORONG MERAK JAYA 4, TAMAN MERAKJAYA, 14100 SIMPANG AMPAT, PULAU PINANG
📧 Email: ys2enterprise@hotmail.com